FAQ

❤  Do we ship worldwide?

Yes, we ship worldwide.

Australia: via Auspost 3-6 Business Days

Overseas: Via DHL  7-10 Business Days

❤  How will I know if my order is confirmed?

You will receive an order confirmation via email.

  Can I make changes or cancel my online order?

If you wish to cancel an order, please inform us immediately via email to enable us to stop the process. If we have not started your order then we will cancel and refund your order straight away. If the personalisation process has already started, then we are unable to cancel your order and you will be liable to pay in full..

  When is my order shipped?

It depends on the item - most  items are personalized and dispatched within 1-2 weeks. Please check individual items for expected lead time..

  How Can I track the status of my order?

Your order will be dispatched via Auspost and tracking number will be provided after posting parcel.

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